Don’t let assessors review the lowest scores first in NHS Continuing Healthcare assessments
Tip no. 21 in our series of 27 top tips on NHS Continuing Healthcare…
In the two-stage assessment process for NHS Continuing Healthcare, assessors look at a number different care domains.
These domains relate to different aspects of need, e.g. Behaviour, Mobility, etc. Each individual domain is given a score.
In the Checklist assessment for NHS Continuing Healthcare (stage one), the scores for each domain are either A, B or C. C is the lowest.
Some families report that assessors will look at the C scores first, to see if the person’s care needs fit that lowest score, and that they will stay focused on the lowest scores first in each domain.
Why focus first on the higher domain scores in NHS Continuing Healthcare?
It’s likely that anyone with a fair degree of care needs will almost certainly fit the lowest scores. However, by focusing attention on the low end of the scores, an obvious – and vital – higher score could be missed.
It’s far better to start with the highest score in each domain, i.e. A, and then work down to a lower score if needed.
This may sound like a trivial point, but it’s not – because when everyone’s focus has been placed on the low-end scores, it can be much harder to push for the higher scores you believe your relative actually deserves.
Exactly the same principle applies in the full multidisciplinary team assessment, where the scores for each domain range from No Needs and Low right up to Priority, with three others in between.
If an assessor is looking at whether a person fits the Low score, there may be a very good chance the person does – and yet a far safer way is to start much higher up the scale and work down if needed.
You can find a copy of the Checklist document (stage one) and the Decision Support Tool (stage two) on this page of the gov.uk website.
Tip no. 20: Are there different levels of NHS care funding?
You don’t have to fight this battle alone
Fighting a Continuing Healthcare funding battle alone can feel daunting. If you need to talk to someone about your case, read more here.