Here are some extracts from all the feedback we receive. Please note this is just a small collection of comments we receive across email, social media, by letter and on the phone:
J. Cree, “My relative had the MDT meeting yesterday. I am her POA and representative. Due to her advanced dementia, she did not attend. I did. I had ordered the Care to be Different book, and spent two weeks studying it so I was word perfect. As advised, I collated every bit of evidence relevant to the claim. The book is worth its weight in gold. Easy to read and full of clearly written information. It added enormously to my confidence in the MDT meeting. I could argue my case, backed by the information I gained from the book…I thoroughly recommend the Care to be Different book, as you need all the information you can get, and you will certainly find it therein.”
Julie Cragon, “Thank you for the expert advice on your website and in particular your publication “How to get the NHS to pay for care”. CHC is a difficult process to navigate and a well guarded secret but with your resources and many hours of study it can be achieved. Nervous for the 3 month review but taking one day at a time, it’s a marathon not a sprint that’s for sure 👍🏻😁”
Michelle Wetherall, “Yet another excellent article from CTBD. Thank you! Without this website I would have struggled for information and support during the appeal process for my late father.”
Jenny, “Excellent and clear article, thank you.”
Diane Andrews, “Care to be Different have provided a wonderful platform from which to highlight the problems that people are facing.”
Brian H, “A tremendously well written account of the process that a person needs to engage in to grapple-wrestle with both-either simultaneously or separately the LA & the NHS.”
Camille Leavold, “Very informative. Investigating all aspects of care can be overwhelming and articles like this really do provide valuable clarity, enabling individuals, and anyone requiring care, to consider what situation is best for them.”
Adrienne Hasler, “Following a very careful read of all the excellent information provided by this website…”
SAL, “I would not have had the strength or confidence to continue my fight on behalf of my late Mum without this web site, the information I have gained here is invaluable. Thank you so much CTBD.”
Anne Tucker, “Straightforward advice to help see through the complex maze of CHC. Friendly advisors and initial 1:1 support is free. This support was enough to ensure I knew what to do so we didn’t need to go to the next stage of paying.”
Sharon Cookson, “A wealth of knowledge for people who are all going through the same journey”
Claire Ingham, “Invaluable information and full of supportive people in similar situations giving much needed advice.”
Tracey Bunce, “This page was a lifesaver for us”
Jenny, “Another helpful and practical article. Thank you.”
MW, “This site is excellent for the information on absolutely every aspect of the process, with genuine folk who like me feel that their loved one has been wrongly denied funding.”
Susan McCarthy Morris, “I was lost, confused, in shock. When my mum’s mind just seemed to snap one day and her Dementia went from trouble with her memory ,to something I was not expecting or prepared for. Then on top people I did not know started talking about money funding etc… I was lost in a sea of abbreviation, medical words and jargon. I came across Care to be different and the more I read, the more I understood what was going on. I felt relief and things became much clearer. The battle I had to fight with people I thought where supposed to be on the side of my mum and Care to be Different has given me the confidence to do that. Knowledge is power has never been so apt.”
Jocelyn Dale, “I was just called back by such a helpful gentleman today. He took lots of time with me to understand the situation and gave me free, really honest and frank advice. Rather than charge me for the nurses assessment, which he could easily have done, he said his hunch was that we wouldn’t qualify. He gave me advice for how to handle the situation going forward and said I could come back at any time if things get worse. I was really touched and impressed with his honesty and kindness. I have spoken to another company some time ago who were very eager for me to pay a large flat fee there and then. This was a much more measured and frank conversation. I’ll definitely be going back to them if things get any worse, which undoubtedly they will. The CHC application process is horrendous and stressful, I really feel this is the way to take the stress away and have an honest advocate that knows what they are talking about help you every step of the way for a service that I thought was very well priced.”
Jo May, “amazing, supportive source of information”
Lynette Timoth, “Such a useful source of information and support, thank you. It makes such a difference to be able to discuss and share thoughts and experiences as we each travel on our journey through the care system.”
John Wilson, “The only information that is readily available from people who have been or going through this unfortunate turmoil.”
Camille Leavold, “This is such a helpful article with excellent support information that I know so many people will find of great benefit.”
Michelle Wetherall,”Good Luck to everyone and keep up the good work Care to be Different!-
Janet Whitehead, “Been an absolute life line. Super informative and great support from everyone involved xxx”
Rebecca Freear, “A forum where people struggling to claim their or their relatives’ legal entitlement to health care are supported and advised.”
Isobel Wright, “This site is worth its weight in gold. I have learnt so much about the legislation of CHC since joining. Without this information I would not have had such a strong case. Also the ebook, how to get NHS to pay for care, is well worth the money. Thank you Care to be different.”
Michelle, “I will share my story with CTBD once I have concluded this final part of this 3 year battle I have had with my CHC/CCG.
Had it not been for this website and the excellent articles and the experience of other readers I would not have been as well informed and battle ready for the war I have had with my CHC/CCG for the last 3 years.
My dear dad died last year, so this victory is bittersweet as the family grieves for a much loved husband, father and grandfather.
In time I want to help others who are just starting out on this horrendous journey, but just need time to readjust to a normal life that does not include spending every waking hour thinking about the national framework for NHS CHC and the next Appeal!”
Louise, “I bought this online yesterday and thanks to its excellent advice have just won my husband’s appeal.”
Debra glynn, “I’ve bought and downloaded your guide this morning, it’s a great help.
I asked my social worker to do an assessment but shes been told my dad doesnt have nursing needs, the district nurse doesnt see him, and that he has to have nursing needs to qualify.
I believe he scores high for falls risk, skin, double incontinence, and cognition. Also his dols assessment states he needs high level of nursing care support and supervision.
He is in residential care already should i insist on assessment, social worker says she knows personally of much sicker people thanmy dad being refused?”
Michelle, ”This is an excellent piece, which I have found useful as I prepare to attend my late father’s IRP.
Paul Hallam Wood “Wonderful information all in one place, best help ever for anyone.”
Kathy Sawdon, “Love your website.”
Paul, “We are so glad we purchased the ebook…”